STUDIO ONE DANCE ACADEMY

PRIVACY POLICY

Effective Date: 26 November 2025

Cape Town, Western Cape, South Africa

⚠  LEGAL DISCLAIMER

The explanations and information provided in this Privacy Policy are general and high-level in nature. This document should not be relied upon as legal advice or as a specific recommendation regarding your rights or obligations. We strongly recommend that you seek qualified legal advice to understand and assist in the creation and maintenance of this Privacy Policy in compliance with all applicable laws.

 

1.  Introduction

Welcome to Studio One Dance Academy ("the Academy", "we", "us", or "our"). We are a dance school based in Cape Town, Western Cape, South Africa, and we are committed to protecting the privacy and personal information of our students, parents, guardians, visitors, and website users.

This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, enrol in our classes, or interact with us in any other way. By using our website or services, you agree to the practices described in this policy.

This policy is governed by the Protection of Personal Information Act 4 of 2013 ("POPIA") and any other applicable South African privacy legislation.

 

2.  Information We Collect

We may collect the following categories of personal information:

2.1  Information You Provide Directly

• Full name, date of birth, and identity/passport number

• Contact details: postal address, email address, and telephone numbers

• Emergency contact information

• Medical information relevant to participation in dance activities (e.g. allergies, physical limitations)

• Payment and billing information (processed securely through third-party providers)

• Photographs and video recordings taken during classes, performances, or events

• Communications you send us via email, contact forms, or social media

2.2  Information Collected Automatically

• IP address and browser type when visiting our website

• Pages visited, time spent on site, and referring URLs

• Cookies and similar tracking technologies (see Section 8 below)

 

3.  Why We Collect Your Personal Information

We collect and process your personal information for the following purposes:

• To enrol students and administer class schedules and programmes

• To communicate important information about classes, events, fees, and changes

• To process payments and manage accounts

• To ensure the health, safety, and welfare of students and staff

• To comply with legal and regulatory obligations under South African law

• To promote the Academy through newsletters, social media, and marketing materials (with your consent)

• To improve our website, services, and overall student experience

• To respond to enquiries and provide customer support

 

4.  Legal Basis for Processing Personal Information

Under POPIA, we process your personal information on the following grounds:

• Contractual necessity: to fulfil our obligations arising from enrolment and service agreements

• Legitimate interest: to operate and improve our Academy and communicate relevant information

• Legal obligation: to comply with applicable South African laws and regulations

• Consent: where we have obtained your express consent, such as for marketing communications or the use of photographs

 

5.  Sharing of Personal Information with Third Parties

We do not sell, rent, or trade your personal information. We may share information with third parties only in the following circumstances:

• Service providers: payment processors, IT support, email marketing platforms, and cloud storage providers who are contractually bound to protect your information

• Legal compliance: where disclosure is required by law, court order, or regulatory authority

• Safety: where disclosure is necessary to protect the vital interests of a student or other individual

• Business transfers: in the event of a sale or merger, personal information may be transferred as part of the transaction, subject to equivalent protections

All third-party service providers are required to maintain appropriate data security measures and are prohibited from using your information for any purpose other than providing services to the Academy.

 

6.  Children's Privacy

A significant number of our students are minors (persons under the age of 18). We take the protection of children's personal information very seriously.

• Personal information of minors is collected only with the written consent of a parent or legal guardian

• We do not knowingly collect personal information from minors without verified parental consent

• Parents and guardians may request access to, correction of, or deletion of their child's personal information at any time

• Photographs or videos featuring minors will only be published or shared with explicit written consent from a parent or guardian

If you believe we have inadvertently collected information from a minor without appropriate consent, please contact us immediately using the details in Section 11.

 

7.  Your Rights Under POPIA

As a data subject under the Protection of Personal Information Act, you have the following rights:

• Right of access: to request a copy of the personal information we hold about you

• Right to correction: to request that inaccurate or incomplete information be corrected

• Right to deletion: to request the deletion of your personal information in certain circumstances

• Right to object: to object to the processing of your personal information

• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing

• Right to lodge a complaint: with the Information Regulator of South Africa if you believe your rights have been violated

To exercise any of these rights, please contact us in writing using the details provided in Section 11. We will respond within a reasonable timeframe and in accordance with POPIA requirements.

 

8.  Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Remember your preferences and settings

• Analyse how visitors use our website

• Enable certain website functionality

You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.

 

9.  Data Security and Retention

9.1  Security Measures

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or destruction. These include:

• Secure socket layer (SSL) encryption on our website

• Password-protected systems and access controls

• Regular security reviews and staff training

• Secure third-party payment processing

9.2  Retention Period

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Student records are generally retained for a minimum of five (5) years following the end of enrolment, after which they are securely destroyed.

 

10.  Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment portals. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

11.  Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Information Officer:

 

Studio One Dance Academy  |  Cape Town, Western Cape, South Africa

Email: info@studioonedanceacademy.co.za

Phone:  +27836520790

Postal Address: DIone Centre, Brackenfell, Cape Town, Western Cape, 7560

​

12.  Updates to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. Your continued use of our website or services after changes have been posted constitutes your acceptance of the updated policy. This policy was last updated on 26 April 2026.